Return Policy

Internet Return Policy

Any item(s) may be returned within 30 days of purchase date. Paratrooper Army Navy will grant a refund or exchange for item(s) provided the following:

  • Item(s) has not been damaged, soiled, washed, altered, or worn
  • Item has not been tainted by perfume, cologne, or cigarette smoke
  • All labels and tags are attached
  • For health and safety reasons, cosmetics and underwear/swimwear are final sale

In-Store Returns and Exchanges

Any item(s) conforming to the Return Policy may be exchanged or returned for a refund in store. Simply bring the item(s) in with the packing slip and debit/credit card used for the original purchase.

Returns by Post

If you need to make a return or exchange, you must first contact Paratrooper Army Navy customer service at info@paratrooperarmynavy.com. You will be emailed a return authorization form. The original packing slip and return authorization form must accompany your return.

We recommend that all returns be sent via a traceable/trackable method. UPS, FedEX and the USPS all offer traceable shipping methods. Retain this tracking number for proof of delivery. Paratrooper Army Navy is not responsible for lost returns. Paratrooper Army Navy does not accept COD deliveries.

*We do not refund return postage

Refunds

Your refund/exchange will be processed upon receipt  of the returned item. Refunds will be issued on the same debit/credit card used for original purchase. Shipping and handling costs are not refundable.

After your return is processed you will receive an email confirmation , please allow up to 2 weeks for the credit card to be reflected in your account. Allow up t0 2 billing cycles for  the credit to appear on your credit card statements.

Exchanges

If you wish to exchange an item by mail, contact info@paratrooperarmynavy.com for your exchange and RMA form. Your exchange will be processed as a new order and your credit card will be charged. The return and order transactions will not necessarily be posted simultaneously and will be two separate transactions.

Cancelling Orders

You may cancel your order for any reason prior to the order being processed after an order had been processed and shipped. The return and exchange policy will apply.

Paratrooper Army Navy may cancel orders for any reason. Common situations which may cause an order to be canceled include but are not limited to: item(s) is out of stock , item(s) have been discontinued, pricing errors or if credit card payment has been declined by the issuing financial institution.

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